VoxiFlow

Dashboard Live Operations

CDR / Interactions Recordings Agent Report Reports Quality & Analytics SLA Management

Agent Workspace Leads Conversations Contacts

Supervisor Monitoring Wallboard Queues

Campaigns / Dialer

Dashboard Bot Calls Live Monitoring Wallboard Recordings Reports

Segments Campaigns Journeys Templates Channel Setup AI Agents

Numbers & Trunks IVR & Routing Telephony Test

Organisations Users Roles & Permissions Org Configuration Break & Not Ready Audit & Compliance

Dashboard Analytics Upload & Test Audit Calls Agent Performance External Sources Scorecard Config

Broadcasts Recordings Flows

K

All systems normal

VoiceBot Calls

Bot-handoff calls

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Time	Campaign	Customer	Dir	Agent	Disposition	Outcome	Talk	Duration	Rec

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