Per-agent performance
| Agent | Ext | Handled | Answered | Answer rate | Outbound | Inbound | AHT | Talk time | Last activity |
|---|---|---|---|---|---|---|---|---|---|
K
VoxiFlow/Analytics/Agent Report
Agent Report
Per-agent performance for the selected period
| Agent | Ext | Handled | Answered | Answer rate | Outbound | Inbound | AHT | Talk time | Last activity |
|---|---|---|---|---|---|---|---|---|---|